Swim schools
More focus on the lesson.
Less chasing between them.
Family enquiries, enrolment follow-up, schedules and account questions. Experienced swim-school operators take on the agreed work behind your lessons.
Talk about customer supportHuman-reviewed. No purchase or automatic booking.
A typical handoff
- Customer request
“Can we change our lesson time?”
- CX Labs handles it
We review the approved account and available options, then handle the change within your school’s policies and our agreed scope.
- You stay informed
Your team has the context, not another loose end. Exceptions and approvals stay with your managers.
Illustrative workflow, not a client result.
The work that follows every lesson.
We work in your approved tools. Coverage, responsibilities and escalation limits are agreed before customer work begins.
Explore the service options- Enquiries & enrolment
- Answer approved questions and follow up with interested families.
- Schedules & attendance
- Support routine booking and attendance workflows under your policies.
- Family accounts
- Handle agreed balance and account conversations, escalating exceptions.
- Location consistency
- Help teams use shared guides without taking away local management decisions.
Operators who know the work.
Founded by Rodney Weinstein and Khaled Alomari, drawing on hands-on experience running multi-state, multi-location swim-school franchise operations. Choose the communication, operating and team support that fits your school.
Meet the foundersNo purchase or automatic booking. A real person reviews your priorities.