Multi-location support
One team.
Across your locations.
Calls, follow-up, account work and team routines. CX Labs helps run the agreed work across your locations, without losing local context or your control.
Start a conversationHuman-reviewed. No purchase or automatic booking.
How one request stays owned
- 01 · Shared standards
We work from your approved policies, customer voice and decision limits.
- 02 · Local context
We use the right location’s schedules, options and contacts to handle the next step in scope.
- 03 · Your decisions
Exceptions go to the right manager, with the context needed to act.
Illustrative handoff, not client activity. Not a guaranteed result.
A consistent customer experience. Local details intact.
Choose the work you need across our three service levels. Mix and match the scope around your locations, systems and team.
Explore the service levels- Customer communication
- Calls, enquiries and unpaid-balance outreach handled through one agreed playbook.
- Revenue & schedules
- Schedule building, retention and win-backs with a clear next action.
- Team consistency
- Training, management routines and staff coaching built around your operating standards.
- Location-level visibility
- See what was handled, what is waiting and what needs your decision.
Built by people who have run the locations.
Co-founders Rodney Weinstein and Khaled Alomari bring hands-on experience running a multi-state, multi-location swim-school franchise. We understand the gap between a central policy and a busy front desk.
Meet the foundersSee an example operating update
Start with one pressure point.
Tell us where work gets stuck. We’ll agree on a practical first scope, then review the work before expanding.
Discuss your operationTailored scope and a private quote. No automatic purchase or booking.
